IntelliQuilter Search Support FAQs

To archive your files, go to Utilities > Library Maintenance > Archive Libraries. IQ will then prompt the user to insert the USB stick in the USB port at the top of the tablet. Once the USB stick is in, IQ will create three archive files and move them to the USB stick. There is one file for each of the pattern, quilt, and block catalogs. Patterns.tar.gz, quilts.tar.gz and blocks.tar.gz are the archive files and will be used by IQ to restore the files.

If you encounter a "filesystem check failed" error message, it indicates that there may be an issue with the file system on your device. This error typically occurs when the operating system detects inconsistencies or corruption in the file system structure. To resolve this issue, you can try the following steps: 1. Shut down the tablet and remove the large battery. 2. Let the tablet sit for about 10 minutes. 3. Put the battery back in and attempt to boot the tablet again. If the same error message persists or if you receive the message "FATAL: Module serio_raw not found," it suggests that the hard drive has been corrupted. In such cases, it is recommended to send the tablet for repair. You can submit a problem report on the IntelliQuilter support page (http://intelliquilter.com/support.php), and they will provide you with instructions for sending the tablet in for repair. Please note that the provided steps are general troubleshooting suggestions based on the context provided. For more specific assistance or if the issue persists, it is advisable to contact IntelliQuilter support directly through their support page for further guidance. Additional links: - IntelliQuilter Support Page: http://intelliquilter.com/support.php

Check the motor engagement strength to make sure the motors are fully engaged on the track. If the machine slips only in one direction (left/right or up/down), focus on that particular motor. Clean drive wheels and track with a bit of alcohol to make sure there is no residue causing a slip. Check that your table is level. When cleaning, check the condition of the motor drive wheels. If the rubber is damaged or there is a flat spot, you may need to replace drive wheels. Replacement drive wheels can be purchased at https://delightful-quilting-store.square.site/shop/intelliquilter/12. Also, clean and check the motor belt and pulleys for damage. If you notice any damage or shininess on the pulleys, new ones can be ordered at www.mcmaster.com. Use part number 3044K503 and select 5" outer diameter. Check that the brass colored bolt has not become loose. If the movements on the screen do not match the movements of the motors, your motor or motors may be misaligned. First, check whether it is the x, y, or both directions that are not appearing on the screen properly, or not appearing at all. Check the sensor wheels of the affected motors. Are they tight and running along the rails properly? If a sensor wheel wobbles, you can tighten it with the small set screw at the base. Clean the wheels and rails thoroughly. If the wheel is not rolling on the track, you may need to realign your motors. First, check that your rails are level and tight. If they are, follow the instructions here for motor alignment: http://www.intelliquilter.com/procedures/MOTOR%20ALIGNMENT.pdf.